Wednesday, 20 April 2011

A day in the life of......Sorin, Deliveries and Warehouse

My name is Sorin Constantin and I joined Mad About Furniture in May 2006.  I start work at 9am in the morning at the warehouse the first job of the day is to load all the deliveries for the mornings installs. Loading a delivery is a big responsibility because we need to be very careful with all the furniture and double check all is packed correctly and we have all the correct items and colours. My job is to deliver furniture, install the furniture, and layout each room making sure all looks great and positioned correctly for the room. I install all the electrics, putting up all ceiling lights, terrace lights and sunken halogen spots where required.  I also do all the finishes including curtain poles, hanging curtains, pictures and bathroom mirrors even making the beds!!. Our working hours are between 9am and 7pm and when I have finished the deliveries I will then go and check the shops, changing lights, painting, and changing round stock. Then last job of the day (if I have any time left!) is to organize and tidy up the warehouse which helps a lot when we have to load a delivery or take delivery of a container. I make sure all the furniture is on lines, each line is stocked in collections and stacked on racking or pallets ready for easy selection and loading.
That is a typical work day for me in Mad About Furniture

A day in the life of......David Gibson, Director

A day in the life of.....David Gibson, Director

When we first opened Mad about Furniture almost 10 years ago the coast was a very different place and that means a very different working environment.
We started with just two staff, us the owners and quickly expanded. While we used to have our own clients and own specialties we soon naturally fell into different and sometimes alien roles such as Financial control where I spend most of my days now.
I say alien as maths was never my initial forte as I have always worked in marketing and indeed have a degree in the subject.
So it seems strange that my business life has progressed this way but, any business is about having a handle on the whole entity and it’s crucial that one person has responsibility for sales and marketing and another financial while communicating with each other at all times to form a team.
Once accepted, this more alien world for a marketer becomes quite structured and unseasonal, unlike the more volatile and (exciting?) world of sales.
The beginning and the end of the months are my busiest.  Working closely with a good accountant is vital and again, preparing the company's financial situation is heavily centred around the month and quarter ends.
As well as preparing and understanding documentation from basic invoices to paying bills and forecasting and budgeting which is vital in any business worldwide we have also gained unusual and, we think, valuable experience of running the business in a foreign country and, largely, in a foreign language.  These skills can be transferred to a whole host of businesses and again can be a valuable skill base for anyone wanting to start a new business as an expat in Spain.
To illustrate this, my quieter mid month period is spent working with a sister company, Passion 4 Property. Despite being a totally different business, the skills used behind the scenes at Mad about Furniture are directly transferrable.
Working outside of the front line in any small business often means getting at least a basic understanding of legal and personnel systems which in turn requires an understanding how staff contracts should be handled according to the current legislation and at the same time matching the employees and the businesses needs, especially, for example, if the enterprise is seasonal.  While most businesses in the world see seasonality in sales, life in Spain can be affected by seasonality more than most as our key clients, second home owners, tend to give us business at the same time at key points of the year.

Despite the structured month I do work inside our main store which in itself produces variation and being retail, clients arriving all day so although most of my work could be done from home, working in a furniture store allows me to see the bigger picture.
As well as having a good relationship with a good accountant it's important to have a close relationship with your bank, again, like in any business in any country we also work hard to forge relationships with trusted and professional services with anything from shipping agents to sofa manufacturers in China.
Over 10 years we have seen a lot of day to day changes on how we fill our day but it remains that we all work as a close team so as owners we feel confident that we are driving the business forward during, sometimes difficult times including a worldwide recession. This type of business day isn't too much different to any other enterprise, anywhere in the world.


Tuesday, 19 April 2011

A day in the life of....... Ebony. Head of Security

A day in the life of....... Ebony. Head of Security

My name is ebony.  I'm am a 5 year old black Labrador.
My day starts at around 8.20 when my owners Steve and David wake up.
My first job after they put my diamante collar on is to get to the back door before the horrible cat I live with gets there.  It's always fun to terrorise her.  She always seems to get her breakfast first and this is something that I have had to get used to.  I particularly hate it when she drinks water from my bowl but if I try and stop her she just spits at me.
Being a dog I am constantly surprised and never know what or where I am going next. At about 9.20 I leave the house in the back of a car and we head off to the beach I get to run up and down and sniff out other dogs. I am very well behaved and so don't need to go on the lead very often.

I was one of 6 puppies and when I was picked I went home with my brother Bailey. The problem was we never really got on very well and we were very naughty, my owners had a terrible time trying to train us as we used to cause trouble together and finally we had to be separated.  It caused them a big problem because they really thought it would be nice to have 2 dogs and didn't want to give one of us up but Luckily my owners friend took my brother and now he has a great life, he is very spoilt like me and we still see each other and enjoy playing together when we can.

Unfortunately I am a working dog, I am head of security at Mad about Furniture. It's actually a great place to work and I don't have many responsibilities, mainly it's just sleeping and keeping quiet. When people come in I have to give a little friendly growl to let them know I am there.  I can quickly gage if they like me and if I think I may get a little cuddle I wag my tail and wiggle over to them for a quick hi.  They sell lots of great furniture and always seem to have customers in the shop, I do wish though sometimes I could work in a pet shop where they would be more food and different animals to annoy.

If I'm lucky my favourite people will come in and take me out for a very long walk and wear me out. I don't have lunch but when the owners go out I normally go too.

I’m on the beach again by 7pm for more fun.  Often we go to an Indian restaurant where I have learnt that if I am well behaved and wag my tail the very nice Indian chef will give me a big bowl of chicken tikka with rice.  If we go straight home I get dinner about 8pm and then I just laze about on the floor staring at the cat or sneaking up on to the sofa, in the summer I love swimming in the pool and if it's hot I just walk in the pool and have a swim about.

Sometimes David makes me do silly tricks but I am usually allowed to go to bed at 11pm. My dreams are mainly about the cat or food or playing in the garden with my favourite people.

Ebony, black lab, head of security



Wednesday, 13 April 2011

A day in the life of....... Jason,Warehouse and installation team

I am Jason and I have been with Mad About Furniture for 5 years.
My day starts at 7.30am because my son starts school at 8.15am. At 9 o´ clock I am at the warehouse and begin to load the van for the days deliveries, a delivery can involve many things including installation of lighting, blinds, curtains, bathroom and kitchen accessories.
From a full package or just a terrace table and chairs, every delivery is so different, so it keeps the job exciting and interesting and it is always nice to see the smile on a face of the customer as they look forward to using their new furniture and relaxing in their holiday home.
Another part of my job is to keep stock of new items going into the warehouse, these arrive from all over Spain as well as the Far East by container. I take pride in keeping the warehouse tidy and well organized with all the ranges stocked together with bar coded labels. The upkeep and cleanliness of the van is also an important job in between deliveries.
I ensure new items are taken to the shop to be put on display and help arrange the shop´s layout with the sales staff. Keeping the shop looking nice can involve hanging mirrors or pictures, changing lighting or even painting.
My day runs straight through until 7pm. as the company doesn´t close for siesta to be more convenient for the clients. It is a pleasure to work with a very friendly team for what I consider to be the best shop on the coast to buy your furniture from.
Friday, 8 April 2011

A day in the life of.....Sarah, Sales and Design team

I am Sarah the newest member of the “Mad About Furniture “ team, I joined the company nearly one year ago in April 2010 and I am very pleased I did!
My typical working day starts with the horrible ringing of my alarm clock at 9.00am!! I know that’s not particularly early but I am not a good early morning person, so after the quickest shower, getting dressed , make –up on  and I am out of  the door at 9.45am ready for work 10.am. The shop is open 10am through to 7pm and doesn’t close for siesta, so if you can only pop in your lunch hours then it’s not a problem as we are open.
My role is sales and helping clients with their needs and requirements. I love helping with coordinating colours and design. I have 22 years of experience in different careers from window dressing, fashion stylist and interior design so all incorporate a  flair and eye for matching shades and colours and designs of fabrics, furniture and accessories.
I like meeting our clients in the shop and asking if I can assist in what they are looking for. As well as all the items we stock we have a large collection of suppliers whom we work with so if our client can’t see what they are looking I will sit down with them and go through some brochures to ensure they have the perfect item they need.
As well as individual items of furniture sales I also get involved in complete furniture packages and interior design.
I visit the client’s new apartments and evaluate and measure for their requirements. I check for how many light fittings are required, what size and how many curtains they would needed etc. I advise and take note of the space available for items in all rooms including size of dining tables, sofas and beds etc.  Taking into account all the wood finishes, floor colouring and wall coverings I then put together a full inventory for the client to include photographs and individual prices.
Steve and David have built up a fantastic company with excellent quality furniture at affordable and not silly prices
so it’s a pleasure to sell and advise clients on products that I would happily purchase myself .

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